SHOPPING ON MNSWR

You can now shop from featured retailers directly on MNSWR. Whenever you see a product with the “Add to Bag” button, you can place an order with the featured retailer through MNSWR. The retailer will then process, fulfill and deliver the item to you.

 

Placing Orders

To place an order on MNSWR, simply select a size, if necessary, and click the “Add to Bag” button. Guest checkout is available although we recommend you to sign in for faster checkout. You will have an opportunity to review your complete order before you submit your purchase. We will place your order with the supplying brand/designer who will send you a confirmation email that the order has been received.

 

Shipping Information

Shipping options vary by store and delivery destination. We will display an estimated shipping cost at the beginning of the checkout process. This is based on the best standard domestic options offered by the store. As you go through the checkout process you will be given the shipping choices as offered by the store for your destination.

 

Shipping Disclaimer:

Please note the many of the products on MNSWR.com are handcrafted and produced in small exclusive stocks or are made-to-order products. Therefore shipping time may take up to 4 weeks for custom made products. If you have any questions about your order please contact cs@mnswr.com. We will respond to your question within 24 hours.

 

Returns & Exchanges

Due to the unique selection of products we carry, our return policies are specific to individual items. Eligible return timeframe varies by item and brand, and some items are not eligible for return.

To return an item, please contact our Concierge team with your order number, item, and reason for return. US customers will receive a prepaid UPS return shipping label via email. For returns outside the return policy return, shipping costs are the responsibility of the buyer and MNSWR reserves the right to issue store credit in place of full refunds.

All items must arrive unused and in the original packaging. Items that are made-to-order or one-of-a-kind are not eligible for return.

 

International duties and taxes 
Customers are responsible for import duties and taxes that may be applied upon delivery of international orders. These rates vary between countries and we suggest checking with your local customs to confirm.

 

Tracking
You will receive a confirmation email once your package has been picked-up and is in transit. This will include a tracking number and instructions on how to check the status of your order.

 

Delivery
Signature is required for all packages sent. If you are unavailable to receive the package a card will be left with information on how to obtain it.

When your purchase order consists of multiple products from various retail partners, different shipping times may apply for individual products, which means that one order may result in multiple deliveries at different dates and times.

 

Payment Security

Your security is important to us. MNSWR uses the industry standard protocol known as Transport Layer Security (TLS), which encrypts potentially sensitive information for all data transmission.

If you purchase an item as a registered member, some of your payment details will be saved for faster checkout in the future. We only display the last 4 digits of your credit card and the expiration date.

If you change your password, all your payment details are automatically deleted and you will need to fill in your payment details again during your next purchase. We will also notify you via email.

 

Please Note

Although we try very hard to keep this information up to date, we cannot guarantee the accuracy of the information presented and cannot be held liable for mistakes. It is only meant to be indicative and is in no way comprehensive. Please refer to the retailer’s own website for more detailed information including exceptions and restrictions.

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